Toll free number

1800 22 7979

Chat on WhatsApp

+91 88799 00414

Business hours

10am - 6pm

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Terms & Conditions

  • Gift Card/Voucher can be redeemed only against Veena World services
  • Gift Card/Voucher is non-refundable, non-encashable and non-transferable
  • Only one voucher can be redeemed at a time
  • If the cost of the travel service exceeds the balance on the gift card, the recipient will be responsible for paying the remaining balance
  • This Gift card/voucher is the property of Veena World and all Veena World terms and conditions are applicable for this too. Terms and conditions as specified on the Veena World website and Travel Planner will be applicable
  • The original voucher code needs to be submitted at the time of redemption

Frequently Asked Questions

At Veena World, we aim to make your holiday booking process as seamless as possible.
Here is a list of frequently asked questions that may clear any doubts that you have.

Gift cards can only be used for any Veena World group tour or customised holiday or any other services offered by Veena World.

To redeem your gift card, simply follow these easy steps:

  • Visit our website at or visit the nearest Veena World or contact 1800227979 or email on
  • Select your tour or customised holiday package
  • Enter your gift card code during the booking process on the website or provide our travel advisor with your gift card code at the time of booking
  • Validate the Gift Card redemption by entering the OTP that you will receive on your email and mobile
  • Once done, the gift card value will automatically be applied to your overall amount

Gift cards are valid for a specified time period from the date of purchase, after which they will expire. The specific expiration date will be listed on the gift card and in the email that you receive after purchasing a gift card.

No, gift cards cannot be used in conjunction with other promotional offers or discounts.

If the cost of the travel service exceeds the balance on the gift card, the recipient will be responsible for paying the remaining balance.

No, gift cards are non-refundable and cannot be exchanged for another gift card or product.

Unfortunately, lost or stolen gift cards cannot be replaced or refunded. Please keep your gift card in a safe place and do not share your gift card code with anyone else.

Yes, gift cards are transferable to another individual, but must be used by the expiration date.

You can contact us on 1800227979 or write to us at with any questions or concerns regarding your gift card.
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